Welcome to Enov360 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how Enov360 Private Limited collects, uses, shares, and safeguards your data when you visit our website (https://enov360.com/) and use our services, including solar, water, and waste management solutions.
1. Information We Collect
We may collect personal and non-personal data from you when you interact with our website, inquire about our services, or contact us:
- Identity & Contact Data: Name, business/organisation name, email address, phone number, and physical or billing address.
- Project & Technical Data: Information relating to your property, energy bills, carbon footprint data, or technical details necessary to evaluate solar installations or waste management setups.
- Usage & Device Data: IP address, browser type, operating system, and data collected via cookies regarding how you navigate our website.
2. How We Use Your Information
We use the collected data to provide, improve, and protect our services. Specifically, for:
- Responding to inquiries, providing cost-benefit analyses, and conducting facility or residential site evaluations.
- Processing orders, executing service contracts, and managing client relationships.
- Sending informational updates, newsletters, or promotional communications regarding clean energy and sustainability initiatives (you may opt out at any time).
- Analysing website usage to optimise our layout, content, and user experience.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information only under the following circumstances:
- Service Providers & Partners: With trusted engineering, technical, logistical, or recycling partners who assist us in fulfilling project delivery, installation, or waste management operations.
- Legal Compliance: When required by law, subpoena, or government authority to comply with legal obligations or protect the rights, safety, and property of Enov360 and its users.
4. Data Security
We implement robust administrative, technical, and physical security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. However, please note that no internet transmission or electronic storage method can guarantee 100% security.
5. Cookies and Tracking Technologies
Our website utilises cookies to track user behaviour, remember preferences, and gather analytics. You can adjust your browser settings to refuse cookies, though doing so may limit your access to certain functional features of the website.
6. Your Rights
Depending on your location, you hold specific legal rights regarding your data. You may request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact us using the information provided below.
7. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the website following changes constitutes acceptance of the revised policy.
8. Contact Information
For any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:
Enov360 Private Limited
2nd Floor, Devchaya Building, M.G. Road, Mulund West, Mumbai, Maharashtra 400080
Email: contact@enov360.com